Brivo Data Reveals COVID-19 Impact on America

Check out the Brivo Commercial Reopening Index

The COVID-19 impact on the workplace is clearly visible in the access control records of commercial office properties across the United States. Anonymized data feeds from the Brivo Onair cloud-based platform reveal changes in daily active users entering the workplace.

Brivo data, gathered from +20 million people across more than 50,000 locations, tracks access to offices, schools, multifamily dwellings, retail establishments, warehouses, government offices, houses of worship, and many more commercial properties.

Methodology: “Percentage reopened is calculated as number of daily unique users compared to the pre-Covid daily average in February. Calculated for regular working days, excluding weekends and holidays.”

Brivo Commercial Reopening Index

America has a ‘back to work’ number thanks to Brivo.
By monitoring credential holder activity from commercial access control data across the U.S., we can show how much the country has reopened and how close we are to pre-COVID normal.

Pandemic Impact on Daily Commercial Property Usage

Percentage Change in Daily Active Users of Commercial Properties by State
7 % change
⇠ 02-18 ⇢











Data © Brivo Systems LLC, Map © Mapbox © OpenStreetMap (CC-BY-SA), Leaflet BSD
Brivo records the time and location of every access event for doors connected to its cloud platform with ten of millions of access events per day, this data paints a very detailed picture of commercial property usage.

As work-from-home policies and layoffs took effect, the data shows an unmistakable change in the offices and commercial properties. Use the slider at the lower left of the map to see the progressive change over time of commercial properties that varies by state and region.

Every Industry is Feeling the Pinch

Some industries felt the pinch more than others, but all industries saw a significant downturn in commercial building access. The hardest hit were gyms (-90%), services, restaurants and salons (-69%), and transportation and public utilities (-53%).

The data also shows holidays and other significant events.

Click on the color tiles in the graph legend to see each individual industries separately.

Percentage Change in Daily Active Users of Commercial Properties by Industry

Brivo Data

Cities are hard hit by COVID-19

Large cities were hit hard by the virus and stay-at-home orders. New York City topped the list with an 80% decrease in daily commercial property usage in early March. San Francisco eventually led the reduction in activity with +90% decrease overall in access events. 

The data also shows holidays and other significant events. Note the large dip in activity during Mardi Gras in New Orleans in February.  

Click on the color tiles in the graph legend to see each individual industries separately.

Percentage Change in Daily Active Users of Commercial Properties by City

Commercial Property Occupancy Is a
Leading Indicator of Economic Change

Compared to pre-COVID usage patterns, occupancy levels declined from between 40% in essential industries like agriculture and food supply to as much as 70% in hard-hit service industries.

Like new unemployment claims, workplace attendance trends are leading indicators. The initial downward trend predicted the decrease in economic output. The data will also show the climb back as the number of people using commercial properties and what that new normal might look like.

The data is refreshed daily so check back often to see how the recovery takes shape. 

To learn more about how Brivo can help get your business back to work, check out our ebrief “Access Control Security in the Pandemic Era.”

“The significance of these declines cannot be overstated. Our customer base very closely matches the demographics of the U.S. business population with respect to size and revenue distribution, which means that these drops in traffic will soon be reflected in the economic data for US business.”

Steve Van Till, President & CEO of Brivo


Brivo’s user population of over 20 million credentialed persons generates tens of millions of door access events per day across more than 50,000 locations worldwide. We used an anonymized version of this data to compute the number of daily active users at each location managed by our platform, coded by city, state, industry, and several dozen additional demographic categories.

We first computed the baseline average in daily active users over several months prior to the onset of COVID-19, then we calculated the percentage change in daily active users from the baseline average as state restrictions took effect. The level of change was color-coded on a state-by-state basis and plotted the U.S. map.