Case Studies: Three Hybrid Workforce Approaches

The hybrid work strategies of Deloitte, Cumulus Media, and KPMG are tailored to support their respective employee and business needs.

Each company took a different approach to create its hybrid model. But what they have in common is a high investment in technology to enable their new work model.

Company Model Physical Space Technology
Deloitte Highly flexible, based on individual needs Increased collaborative space and integrated 360-degree cameras Invested in technology that integrates into its environment and supports staff working remotely
Cumulus Media Majority works from anywhere, minority works occasionally from the office Retained office space in 300 locations Implemented a security system supported by cloud-based remote management
KPMG Four days in the office over a two-week period Office redesign to support fluid staff Invested in new technology that is designed for collaboration, teamwork and learning


Global professional services firm Deloitte has combined high-performance technology integration with a hybrid strategy. The firm has adopted a highly flexible model of hybrid work where no core demands are made of employees. This means that workers are able to select a workstyle that suits them and allows them to manage competing priorities, such as enhancing their career and taking on caring responsibilities, with ease. In order to facilitate this move towards employee autonomy over where and how work is done, Deloitte took a new approach to its office design. This involved increasing the amount of collaborative space available for employees coming into the office for meetings as well as integrating 360 degree cameras in the workspace so that people working from home can seamlessly join discussions. This office redesign illustrates an understanding around the new needs of hybrid workers, and Deloitte has invested in technology that integrates into its environment and supports staff working remotely.

Cumulus Media

With the pandemic shaking up its normal ways of operating, US broadcasting company, Cumulus Media, decided to adopt a work from anywhere strategy for its 4,000 staff. Depending on their role, some staff are required to work from the office from time to time so Cumulus Media has retained office spaces for staff choosing to work hybrid. But with more than 300 locations, the company needed a security management system that would suit their new style of working. With help from Brivo, Cumulus Media can now manage the security of all its buildings from any location in the US via a centralized system supported by cloud-based remote management. Security staff can now monitor buildings and manage doors from anywhere, regardless of different staff schedules. Investing in security has allowed Cumulus Media to facilitate remote working whilst not compromising on the security of its office locations.


International consultancy firm KPMG has a four-day fortnight strategy for hybrid working which requires staff to spend four days in the office over a two-week period. This allows KPMG staff a significant amount of autonomy when deciding where they work from while also retaining the need for functional office space. KPMG is backing up its hybrid strategy with major investments in new technology and in office space redesign for hybrid delivery. Its intention is to evolve KPMG office spaces towards a set-up that is designed for collaboration, teamwork and learning.

Workplace safety is crucial. When security isn’t always present, the hybrid work model presents challenges for companies and property managers. Smart access control is a gateway to enabling companies to address system integration and hybrid working within one wider ecosystem so that employee expectations and business goals are met.

Learn more about different hybrid work models and integrating access and security