10 Cities, One Screen: How Spacemade Mastered Multi-Site Coworking Security

The Challenge: Bringing Flexible Security to Historic Structures

Operating modern, high-turnover workspaces within historic London buildings presents a unique set of challenges. The Spacemade team identified several critical pain points that traditional security systems couldn’t solve.

• Infrastructure Constraints: Historic buildings aren’t built for heavy cabling or server rooms. The team needed a solution that was “light” on the building’s physical structure.
• Operational Friction: Managing manual access for a high-turnover membership database across multiple locations was an administrative nightmare.
• Fragmented Visibility: With a remote team moving between locations daily, they needed a way to manage video and access control from a single interface.
• Legacy Limitations: Previous hardware-heavy systems lacked the cloud-native flexibility required to scale quickly as Spacemade acquired new properties.

The Solution: 95% Faster Set Up With Brivo

While traditional legacy security systems can create bottlenecks, Brivo allows for near-instant set up. As soon as installation is complete, Spacemade can immediately sync Brivo’s cameras and controllers to their workplace ecosystem.

Julian Rosen, Senior IT Manager of Spacemade, highlights how this integration has transformed their ability to scale quickly:

“Compared to traditional and legacy systems, we’ve been able to reduce our onboarding time, which used to take around four to five days, down to an hour or two.”

By integrating their property management software Office RnD, through Brivo’s open API, they’ve replaced manual provisioning with an automated workflow. When a new member joins or a tenant books a meeting room, their access rights are automatically synced to Brivo. Spacemade has developed a frictionless, integrated tech stack designed to protect the building’s integrity while offering a “mobile-first” member experience.

The flexibility of Brivo’s cloud-based architecture also proved essential for modernizing Spacemade’s historic properties without compromising their structural heritage. Working with Balthorne Security Solutions, Spacemade was able to deploy modern readers and cloud-based controllers without the need for extensive site-specific servers, protecting the “fiber and structure” of their historic properties.

By pairing Eagle Eye Cloud VMS with Brivo, facilities teams can link access events directly to video footage. This integrated video capability allows for efficient remote management; if an issue occurs at another site, the team can use visual verification to resolve the ticket from anywhere, eliminating the need for costly and time-consuming technician visits.

By pairing Eagle Eye Cloud VMS with Brivo, facilities teams can link access events directly to video footage. This integrated video capability allows for efficient remote management; if an issue occurs at another site, the team can use visual verification to resolve the ticket from anywhere, eliminating the need for costly and time-consuming technician visits.

The Result: Automated Revenue and a Premium Member Experience

“The ability to see events that are happening in London, Manchester, Leeds, Birmingham, or from a single laptop, iPad, anywhere in the country and deal with that video is an immensely powerful tool for SpaceMade.”

— Richard Zulberg, Founder and Project director at Balthorne Security Solutions.

The shift to a cloud-native platform has redefined how Spacemade operates and scales. Brivo’s centralized platform allows Spacemade to manage multiple locations without the need for on-site staffing.

By integrating Brivo with OfficeRND Spacemade achieved:

“Brivo is now the standard across our locations. The flexibility of the system and the ability to use mobile credentials that are auto-assigned through our membership integration is what makes our growth possible.”

— Jonny Rosenblatt, Founder, Spacemade