Retail Loss Prevention
Point-of-Sale Integration for Modern Retail Security
Point-of-sale terminals and AI-powered surveillance work together to mitigate retail shrink in real time. Brivo Eagle Eye Video can help you uncover shoplifting, employee theft, and fraud.
By matching suspicious transactions directly to high-definition video, you ensure every sale is honest and accurate. Over $100 billion is lost annually to return abuse and fraud* — a unified retail security solution is essential to protecting your profitability.
*Per the National Retail Federation
Actionable Intelligence
Mitigate Retail Shrink and Protect Your Bottom Line
Integrating your point-of-sale systems with high-definition video transforms your transaction data into actionable intelligence. Point-of-sale integrations automatically pair every scan, refund, or discount with recorded footage, allowing you to ensure real-time accuracy and eliminate hours of manual investigation.
Prevent revenue loss and fraud
Instantly flag high-value returns, suspicious discounts, or fraudulent scans to stop retail theft before it impacts your margins.
Streamline investigation and resolution
Automatically surface visual proof to audit transactions, resolve disputes, and provide clear evidence for investigations in seconds.
Gain operational peace of mind
Increase confidence by maintaining a searchable, video-linked record of every transaction for enhanced retail loss prevention.
Optimize with data-driven insights
Analyze transaction flow alongside live video to better allocate staff and adjust business practices based on actual store performance.
Recognized for Excellence
Operational Efficiency
Sync Cloud Video With Point-of-Sale Transaction Data
Unlike traditional siloed systems, our point-of-sale integration creates a unified dataset in which every transaction is indexed to its specific video clip. This cloud-based approach allows you to search thousands of transactions instantly and access evidence from any device, anywhere.
Rapid transaction investigation
Ensure that every sale is accurately recorded, discounts are legitimate, and counter activity matches POS records.
Employee training and performance
Review transactions to improve employee skills, ensuring checkout efficiency and accuracy.
Objective evidence collection
Gather the evidence needed for legal action or internal documentation when customer or employee behavior requires formal intervention.
Transactional data insights
Zoom in on specific interactions that lead to returns, voids, and excessive discounts to uncover operational trends or abuse.
Increase tenant satisfaction
Offer self-service credential enrollment and wallet badges.
Support modern reader standards
Use bluetooth and NFC readers, as well as mobile wallets.
Brivo Security Suite
Advanced Search and Filtering for Faster Investigations
Suspicious transactions are easily lost among the thousands of customer interactions your POS records daily. The Brivo Eagle Eye POS module retrieves each record, turning flagged transaction data into actionable, easy-to-scan information, with video just a click away.
Automated transaction indexing
Eliminate hours of manual review with sortable, time-stamped video that is automatically categorized by transaction type and clerk.
Customized rule-based tagging
Sort and flag transactions based on user-defined thresholds, such as specific discount percentages, high-dollar amounts, or unusual void patterns.
Multi-terminal granular search
Scale your retail loss prevention by scanning transactions across multiple POS terminals simultaneously, filtered by time of day, amount, or applied discounts.
Adopt AI-driven innovation with a scalable SaaS platform built to grow alongside emerging technologies.
“Our residents appreciate the mobile-first solution and our employees find the self-service solution allows them to spend more time focusing on delivering great resident experiences.”
“The Brivo system makes my job easier and frees me up for other things. With Brivo, it’s easy to find out what we need; the system doesn’t lie. It’s very easy to manage and we can focus our time on providing quality care to our patients.”
“All of our call centers and distribution centers use Brivo today. We've been able to run a highly efficient operation by having the security team able to focus on their core responsibilities instead of managing a database.”
“Out of all of the security proposals we saw, Brivo’s cloud-based access control solution was a no-brainer. It’s intuitive to use and gets the job done well.”
Configuration
How the POS Integration Module Works
Using cloud-based data retrieval, your transaction records and video are harmonized for instant search and review. This automated point-of-sale integration creates a unified record that eliminates the gap between transaction data and visual evidence.
Continuous data capture
Your POS system records every transaction, and the POS module automatically retrieves and stores those records in the cloud for secure, remote access.
Smart sorting and flagging
Transactions are automatically sorted and flagged for attention based on your customized rules, then instantly matched with the corresponding high-definition video.
Instant visual verification
Users can click any transaction record to watch a video of the event as it happened, enabling faster reviews and immediate incident confirmation.
Open APIs for IT/OT
Maximize Your Retail Security Strategy With Brivo
Experience the power of a fully unified retail security ecosystem. By integrating your point-of-sale systems with the Brivo Security Suite, you transform transaction data into a searchable, video-verified record of your entire operation.
Stop retail theft, resolve disputes in seconds, and gain the actionable insights you need to optimize your business and protect your bottom line.
How does point-of-sale integration help reduce retail shrink?
Having video linked to your POS system allows you to monitor for potentially fraudulent transactions and verify whether any fraud occurred.
Is the point-of-sale integration compatible with my existing POS systems?
We are currently integrated with Lightspeed X Series and Square. We are always working to add more POS systems. Contact us to ask about a specific integration.
Can I search for specific transaction types like "voids" or "high-value discounts"?
Yes, you can filter transactions by voids or refunds, or by the value of transactions and discounts.
How does syncing video with POS data help in employee training?
Brivo Eagle Eye POS Integration allows you to filter transactions by employee and review their transactions together. By reviewing employees who take too long, you can view the video to better understand why they struggle.
Do I need to be on-site to view flagged transactions and video?
No, the POS integration is available in Brivo Eagle Eye Video, which is accessible anywhere. You can view the flagged transactions by logging in and selecting the transaction.