Brivo Eagle Eye Complete

Operational Expense Option

Reduce Upfront Costs with Brivo Eagle Eye Complete

Get the benefits of Brivo Eagle Eye Video with minimal initial investment and Lifetime Repair & Replace coverage. Brivo Eagle Eye Complete provides budget-friendly, flexible pricing so that customers can move to the cloud without a large capital expenditure.

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Core Capabilities of the Brivo Security Suite

The Brivo Security Suite is a Software-as-a-Service (SaaS) management solution for door locks. It serves as the cloud-based control layer for your access control, video, visitor management, and intrusion detection system.

Fast, flexible credential management

Issue, revoke, and support mobile credentials, cards, and fobs via Identity Connector or PMS integration.

Remote lock and unlock

Assist users at doors, manage after-hours access, and resolve issues without sending someone on-site.

Schedules and roles

Apply access schedules and role-based permissions once, across locations to keep doors aligned with security policies.

Real-time logs and alerts

See door activity as it happens, investigate incidents quickly, and stay ready for audits.

Video verification

Pair access events with video footage to confirm who used the door and what happened around the event.

Emergency scenarios

Use a one-touch tool to override schedules and emergency lockdown or egress via e-locks.

Benefits

How Brivo Eagle Eye Complete Helps Businesses Scale

Flexible purchasing options

CapEx or OpEx? Choose the plan that works best for your business.

Predictable budgeting

Align hardware expenses with operational budgets so you have a clear idea of ongoing costs.

Lifetime Repair & Replace

Enjoy peace of mind with comprehensive equipment coverage as long as you subscribe.

Scalability

Easily scale hardware purchases to meet evolving business needs without major upfront expense.

Optimal for takeovers

Move an existing surveillance system to Brivo Eagle Eye Video without a heavy capital expenditure.

Scales with your footprint

Manage anywhere from 10 doors in one building to thousands across a global portfolio in the same system.

Hardware

Explore Brivo Eagle Eye Complete Solutions

Purchase Brivo Eagle Eye hardware as part of the Brivo Eagle Eye Video subscription.

See them all in our Integration Marketplace

Brivo Eagle Eye Bridge/CMVR

Brivo Eagle Eye Bridge/CMVR option for operational expenditure needs. Pay for hardware as part of the cloud subscription and get Lifetime Repair & Replace.

Brivo Eagle Eye Camera Direct

A direct-to-cloud surveillance solution that connects businesses to the full-featured Brivo Eagle Eye Video with minimal investment. Brivo Eagle Eye Bridge/CMVR option for operational expenditure needs.

Brivo Eagle Eye Cabinet Systems

Outdoor-rated solution to connect to the cloud with no wired internet or power. Extend your security system reach with this solar-powered, direct-to-cloud cellular camera system.

Brivo Eagle Eye 911 Camera Sharing

Quickly enable existing surveillance cameras to be shared with telecommunicators in an emergency.

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The Benefits of Being on The Cloud

Brivo Security Suite is the cloud-based control and unified oversight layer for every door lock and reader in your system. With cloud-based access control, you configure and monitor doors across locations, enforce policies, and respond to incidents without touching on-site servers or lock hardware.

Cloud architecture

Manage locations from anywhere with no servers to maintain, so your team spends less time on patches and more time on door security.

Encryption

Use TLS in transit and AES-256 at rest to keep credentials, video links, and door logs protected from interception and misuse.

Security program

Rely on a platform that is independently audited to SOC 2 Type II and ISO/IEC 27001, so it supports your own security and compliance requirements

Role-based administration

Limit each admin to the locations, doors, and actions they need, which reduces insider risk and configuration errors.

Single sign-on (SSO)

Connect to Azure AD, Okta, and other IdPs so users sign in with their existing identities, and enforce MFA and lifecycle policies from a single place.

Central control and credential administration

Revoke access, pull real-time logs, and bulk suspend or reinstate users to keep the right people in the right spaces.

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Cloud-Based Control of Commercial Door Lock Systems

You control doors, credentials, and remote unlocking in Brivo Security Suite, while the locks perform the physical work at each location.

Enterprise

Scale global door security with cloud control, single sign-on, and unified policy enforcement across locations, backed by real-time, audit-ready door logs.

Multifamily

Provide residents with mobile, card, or fob entry and manage units, common areas, and amenities from a single console.

Commercial Business

Keep day-to-day operations moving with cloud-based control of tenant and vendor access, plus monitoring and alerts across buildings.

Whether you manage stores, clinics, campuses, or offices, commercial door locks let you handle off-hours, temporary, or vendor access without a site visit. Set rules once, see logs in real time, and keep people moving.

Retail chains

After-hours deliveries, vendor access, and instant lockouts.

Healthcare

Medication and lab security, temporary staff access, and full audit trails.

Education

Classrooms and events, or quick replacements for lost badges.

Commercial real estate

Tenant move-ins, amenity doors, and contractor passes.

Manufacturing and logistics

Dock doors and cages or remote unlock for scheduled drops.

Step-by-step

How Remote Unlock Works — Simple Steps

When someone needs help opening a locked door, an authorized administrator can unlock it remotely via Brivo Security Suite. They don’t have to be in the same city as the reader.

Step 1

Step 2

Select your site location from the list, then choose the specific door you want to open, unlock, or monitor remotely.

Step 3

Review the current door status, then tap Unlock Door to send a one-time remote unlock command directly from your device.

Step 4

The control panel receives the signal, unlocks the door for the configured pass-through period, and relocks on schedule.

Step 5

The unlock event is time-stamped and stored in your activity log, and when video is integrated, you can review the corresponding footage alongside the event.

Step 6

Administrators can review these events later, adjust roles and schedules, and reduce ad hoc "can you let me in" calls

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Brivo Security Suite Customized for You

Choose the Brivo Security Suite edition that fits your needs today, with room to add more capabilities as your security program and portfolio grow.

Standard

Essential security and access control

Professional

Advanced insights and global visibility

Enterprise

Maximum security and automated workflows

Multifamily

A scalable, full-property security solution

Deliver core access control and mobile credentials to manage, monitor, and secure entry across all your sites.

Includes analytics, occupancy, identity management, floor plans, and global views to help grow portfolios.

Provide large teams with centralized roles, SSO, video, intrusion detection, advanced reporting, and incident workflows across regions.

Add resident mobile access, unit/amenity control, and property management ties. Add-ons extend capabilities as you scale.

Common Questions About Brivo Eagle Eye Complete

What is the difference between purchasing security hardware via CapEx vs. OpEx?

The primary difference is how you allocate your budget: CapEx requires a large upfront cash investment to purchase and own hardware, leaving you responsible for future replacement costs. OpEx, offered through Brivo Eagle Eye Complete, eliminates upfront hardware costs by bundling equipment and cloud software into one predictable monthly subscription. This also includes Lifetime Repair & Replace coverage, ensuring your system stays up to date, and your security budget remains entirely predictable.

Does Brivo Eagle Eye Complete include equipment warranties?

Yes. Brivo Eagle Eye Complete includes Lifetime Repair & Replace coverage.

Can I use the Brivo Eagle Eye Complete OpEx model to update an existing security system?

Yes. Brivo Eagle Eye Complete is an optimal solution for system “takeovers.” Because the cloud platform is compatible with thousands of existing ONVIF IP and analog cameras, you can bridge your legacy hardware to the cloud using an OpEx subscription, modernizing your security infrastructure with zero upfront equipment costs.