Reseller Certification
Keep Customers Happy and Reduce Truck Rolls
Brivo Certified resellers generate 170% more sales than those who never finish the training. Certify your team once, and it holds for two years.
Four Ways to Get Certified
Live In-Person
Eight hours · On-site
Best for techs who learn with hardware in their hands.
Spend the day with Brivo experts and working equipment. You wire it, configure it, and troubleshoot it in the classroom instead of at a customer site.
Live Virtual
4.5 hours · Free · Zoom
Best for teams that cannot lose a day to travel.
Bring your questions to a live instructor from your own desk. No flights, no hotel, no day off the schedule.
Self-Paced
4 Hours · Free · Brivo University
Best for techs fitting training between service calls.
Work through the modules on your own clock. Enroll today and you have 30 days to finish.
Concierge
On location · By approval
Best for resellers certifying a full crew at once.
A Brivo expert comes to your shop and trains everyone on the products you actually sell. Ask your channel manager whether your team qualifies.
Training
Is It Worth It?
You might not think you can spare your techs for a day. But neither can the customer waiting three weeks for a fix. One misconfigured controller costs more in return visits and phone support than a day of training ever does.
Certified Install
- Standard configuration the first time
- One trip, billed once
- A handoff the customer trusts
- Access and video on one quote
Untrained Install
- Guesswork on site
- Return visits you absorb
- Support tickets after handoff
- Access-only quote
Additional Resources
Become a Certified Reseller
See the full certification path, the requirements, and what each level unlocks. Read the certification guide
Training Brochure
One page you can forward to your owner to justify the time off the truck. Download the brochure
![Banner graphic reading 'Brivo University' on a black rounded bar above a white card that says 'Quick Start Guide' in bold blue text inside a gray page.]](https://www.brivo.com/wp-content/uploads/2026/09/brivo-u-resources-quick-start-guide-2.webp)
Brivo University Quick Start Guide
How to navigate the University system and features. Open the quick start guide
Course Catalog
Certification is the starting point. Browse advanced courses on video, intrusion, and bundle selling. Browse the course catalogGet Your Team Certified
One day in a classroom, half a day on Zoom, or 30 days at your own pace. Whichever you pick, your techs come back able to sell and install the whole Brivo Security Suite.
Choose your training format