Customer Stories

Lifestyle Communities goes mobile-first to create a distinctive experience.

THE CUSTOMER

   Our residents appreciate the mobile-first solution and our employees find the self-service solution allows them to spend more time focusing on delivering great resident experiences.  

Tyler Woodburn
IT Support Specialist
Lifestyle Communities

THE CHALLENGE

Lifestyle Communities (LC) primarily offered physical access cards to residents with limited abilities to manage, issue and revoke access control as needed.

The company had a growing portfolio of communities across the country and wanted to upgrade security

LC wanted a secure access control solution to support residents’ desire for mobile access to their communities

LC wanted to provide an exceptional resident benefit by providing smart living experiences with the latest conveniences

THE CHOICE

Brivo Onair Pass In Action

 LC selected Brivo Onair Pass to deliver a mobile-first physical access control solution

 Brivo provided the sought-after mobile application with a cloud-based security platform 

 It provides a fast, easy way for residents to access community amenities via smartphones

 Residents are now issued two mobile credentials and one access card per unit

See for yourself >

THE CHANGE

  LC designs and manages its communities with a commitment to deliver a distinctive customer experience. We recognized mobile as a preferred solution for our residents, who increasingly use their smartphones for daily interactions.  

 Chad Thompson
Chief Marketing Officer
Lifestyle Communities

 Within just three months, nearly 20% of residents adopted and used their mobile credentials daily

 The mobile app is a complementary feature to access control cards for LC’s residents and employees

 LC issues mobile credentials to all employees and new residents and to existing residents upon request

 LC has improved resident experience and satisfaction by offering them the preferred mobile-first access

 Monitoring and management of all entry points at all LC locations can be done from anywhere, anytime

 LC saves over 60% per year from distributing roughly 2,500 fewer physical access cards

OUR PACKAGES

We put safety within reach for everyone by offering two packages—one with a lower upfront cost and one with a lower monthly cost.