{"id":27397300,"date":"2026-01-21T12:53:35","date_gmt":"2026-01-21T17:53:35","guid":{"rendered":"https:\/\/brivostaging.wpenginepowered.com\/?p=27397300"},"modified":"2026-01-21T12:53:35","modified_gmt":"2026-01-21T17:53:35","slug":"how-the-caroline-integrated-brivo-and-entrata-for-total-property-control","status":"publish","type":"post","link":"https:\/\/www.brivo.com\/nl\/resources\/blog\/how-the-caroline-integrated-brivo-and-entrata-for-total-property-control\/","title":{"rendered":"Streamlining Multifamily Operations: How The Caroline Integrated Brivo and Entrata for Total Property Control"},"content":{"rendered":"

The Challenge: Balancing Modern Resident Convenience with Suburban Property Security<\/h2>\n

The Caroline<\/a>, a newly constructed multifamily property features 336 units across 14 buildings. To stand out in a competitive rental market, management needed a solution that balances robust security with the high-end, frictionless lifestyle residents expect.<\/p>\n

The management team identified several priorities that are essential for properties like The Caroline:<\/p>\n

Modernizing Access:<\/strong> Replacing traditional locks with a unified electronic solution for all 300+ resident units and amenity spaces.<\/p>\n

Eliminating Key Management:<\/strong> Reducing the time-consuming and costly \u201cre-keying\u201d process during resident move-outs and maintenance cycles.<\/p>\n

Streamlining Operations:<\/strong> Integrating physical security with their Property Management Software (PMS), Entrata<\/a>, to automate move-ins and move-outs.<\/p>\n

Enhancing Safety and Oversight:<\/strong> Gaining real-time visibility into amenity spaces and gated areas to ensure resident safety and resolve disputes.<\/p>\n

Improving Resident Experience:<\/strong> Providing a \u201cmobile-first\u201d lifestyle where residents can access the gym, gates, and their front doors via mobile devices.<\/p>\n

The Solution: Centralizing Property Management and Security into a Single Platform<\/h2>\n

The Caroline partnered with Brivo to implement a comprehensive cloud-based security suite, supported by Maxcom<\/a> with Allegion<\/a> Schlage locks<\/a>.<\/p>\n

The property-wide solution features Brivo access control on every unit door and shared spaces, paired with Eagle Eye Cloud VMS for integrated video surveillance. This \u201csingle pane of glass\u201d approach allows the front office to link door events directly with video footage.<\/p>\n

By leveraging the Entrata PMS Integration, the staff now manages the entire resident lifecycle all in one place. When a resident is onboarded in Entrata, their Brivo Mobile Pass is automatically provisioned, allowing them to download the app and immediately access the gate, fitness center, and their unit. Now, maintenance can immediately verify entry attempts through digital logs, and management can monitor the usage of amenity spaces through integrated cameras and key fobs.<\/p>\n

“It\u2019s definitely some of the best technology I\u2019ve ever used in my 17 years in the industry.”<\/p><\/blockquote>\n

\u2014 Lauren Graff, Community Manager, The Caroline<\/p>\n

The Result: 100% Mobile Adoption and Unmatched Staff Efficiency<\/h2>\n

With the new platform, The Caroline has transformed its daily operations and elevated the resident experience. The property achieved 100% mobile pass adoption, allowing residents to navigate the community using only their smartphone or Apple Watches. <\/p>\n

Operational Efficiency<\/h3>\n

The integration with Entrata has eliminated the re-keying process entirely. If a resident moves out after hours, they simply lock their door with their phone and leave the physical keys inside; staff can revoke access instantly from the dashboard.<\/p>\n

Enhanced Security<\/h3>\n

The team uses the integrated system to resolve security disputes, such as verifying unauthorized entries or investigating package theft, by matching specific access events with corresponding video footage timestamps.<\/p>\n

Vendor Management<\/h3>\n

Maintenance and third-party vendors, like pest control, no longer require a physical key handoff or staff members to usher them from door to door. Access is granted entirely digitally, ensuring a clear audit trail of who entered which specific unit and when.<\/p>\n

Future-Proof Scale<\/h3>\n

Built on an open, cloud-based architecture, the unified security system provides a robust foundation for growth. This platform allows The Caroline to scale operations effortlessly and integrate emerging PropTech innovations as the community\u2019s needs evolve.<\/p>\n

Ready to implement a similar solution for your multifamily property?<\/span><\/p>\n

contact us today<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

With 336 units across 14 buildings, The Caroline needed security that matched its high-end, frictionless lifestyle. How integrating Brivo and Entrata gave the property modern access and total control\u2026<\/p>\n","protected":false},"author":5,"featured_media":27397325,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"itsec_x_frame_options":"","footnotes":""},"categories":[108],"tags":[],"class_list":["post-27397300","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-security"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t