Keeping your residents and assets safe presents complex challenges, often with priorities that seem to be at odds. Buildings need robust security, yet access must be as smooth and convenient as possible for residents. Residents desire easy entry for deliveries, dog walkers, and scheduled services, while also having peace of mind that their units are secure.<\/p>\n
Balancing the need to secure various spaces\u2014from individual units to common areas like gyms and pools\u2014with providing convenient access for deliveries, guests, and vendors is a delicate act. Adding to this challenge, most properties currently rely on a mix of outdated manual processes and disconnected software platforms, which create significant inefficiencies and potential security gaps.<\/p>\n
The fundamental solution begins with centralization. By consolidating security technologies into a single, unified system, property operations become significantly more manageable, and overall security is substantially strengthened.<\/p>\n
In our highly connected world, we’ve somehow missed a piece of the puzzle in multifamily security. Camera systems, access control, door entry systems, and smart locks are often implemented individually, communicating in isolation rather than as a unified system.<\/p>\n
This fragmentation or disconnection forces property managers to toggle between disparate systems to piece together a complete picture of every access event. This leads to significant inefficiencies, increased security risks, and a higher potential for human error.<\/p>\n
As Lee Miller, VP of Multifamily Sales at Brivo, explained during the Solving for Multifamily Podcast: \u201cFor many years, multifamily technology has been on islands. That was a nightmare for property managers to be able to manage. I see the access event, but then I have to go to a different system to see the cameras. The first part of centralization in multifamily is bringing all that tech into one unified platform.\u201d<\/p>\n
Centralizing security technology brings everything\u2014access control, video intelligence, credentials, smart locks, and more\u2014into a single, unified platform. All essential security tools are now available in one place, eliminating the need to jump between screens to get a holistic view of everything happening across the property.<\/p>\n
Provides a complete \u00ab\u00a0sidewalk to unit\u00a0\u00bb security solution, managing common area access, unit access, and video surveillance all from a single interface.<\/p>\n
Connecting video with access events offers a complete picture of residents, staff, and guests as they move throughout your properties.<\/p>\n
Eliminates information silos, enabling faster, more informed decisions and resolutions.<\/p>\n
With access events tied directly to video footage, properties gain a strong foundation to integrate the latest proptech solutions and enhance amenities, such as self-guided tours, streamlined deliveries, and robust visitor management.The ability to manage technology centrally on a regional or national level is another important benefit. Once all properties are connected within one cloud-based platform, they can be managed remotely by a single, dedicated team. This is particularly advantageous for organizations with multiple properties within a close radius or across different locations.<\/p>\n
With this centralized approach and cloud technology, that single team can efficiently handle leasing and maintenance requests for several properties. Maintenance staff can answer calls and service tickets for multiple buildings. Because access is granted remotely via the cloud for each service request, the maintenance team no longer needs to worry about picking up physical keys; everything is handled electronically. And with video connected to access events, managers gain visibility into what\u2019s happening at every entry point without needing to be physically onsite.<\/p>\n
Similarly, this approach is a game-changer for leasing operations. You don\u2019t need a full leasing team stationed at each individual site. With the emergence of self-guided tours, prospective residents can simply schedule a time online and gain temporary access to tour the apartment and property amenities without needing direct interaction with staff.<\/p>\n
Miller summarizes:<\/p>\n
\u201cThe main thing is centralizing the technology and getting that technology to the cloud in one system instead of multiple systems.\u201d<\/p><\/blockquote>\n
See It For Yourself<\/span><\/h3>\n
Brivo will be at Apartmentalize<\/a>, June 12-13, 2025, in Las Vegas. Find our team in the Expo Hall. We will be discussing real-world examples of how properties are connecting their security tools to transform their property management. Get a demo of our unified security platform, Brivo Security Suite, and meet with a couple of our integrated property technology partners.<\/span><\/p>\n
Listen to the full discussion at us.allegion.com<\/a>. Want to learn more about Brivo\u2019s multifamily solutions? Let\u2019s chat<\/a>.
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