{"id":27411853,"date":"2021-12-08T12:48:01","date_gmt":"2021-12-08T17:48:01","guid":{"rendered":"https:\/\/www.brivo.com\/?post_type=newsroom_item&p=27411853"},"modified":"2026-10-23T01:43:32","modified_gmt":"2026-10-23T06:43:32","slug":"eagle-eye-networks-tech-support-team-voted-best-in-the-industry","status":"publish","type":"newsroom_item","link":"https:\/\/www.brivo.com\/fr\/newsroom\/eagle-eye-networks-tech-support-team-voted-best-in-the-industry\/","title":{"rendered":"Eagle Eye Networks Tech Support Team Voted Best in the Industry"},"content":{"rendered":"

AUSTIN, Texas\u2014Dec. 8, 2021\u2014Eagle Eye Networks, the global leader in cloud video surveillance, was voted best in the industry, winning the 2021 Security Sales & Integration<\/em> Gold \u201cStellar Service\u201d award for technical support.<\/p>\n

The Security Sales & Integration (SSI) Stellar Service Awards<\/a> recognize \u201ccompanies that set themselves apart from the thousands of competitors to deliver the highest levels of service and support to the installing dealer and integrator community.\u201d Importantly, companies are nominated and voted by SSI\u2019s<\/em> security integrator and reseller audience in an open-ended survey.\u00a0<\/p>\n

\u201cEagle Eye Networks great customer service is an essential part of our mission, and a key value on which we\u2019ve built the company,\u201d said Eagle Eye Networks founder and CEO Dean Drako. \u201cTo be recognized by security resellers and integrators for our technical support is an incredible honor.\u201d\u00a0<\/p>\n

Eagle Eye Networks is committed to supporting its resellers with courteous, professional, and personal service. The company does not have call queues or phone trees. When customers call Eagle Eye, they speak to a trained technician who takes as much time as necessary to resolve problems, answer questions, and provide education.<\/p>\n

\u201cEagle Eye Technical Support Team members not only are experts on our products, they\u2019re also knowledgeable about networking, and the requirements for the thousands of cameras the Eagle Eye Cloud VMS (video management system) supports,\u201d added Drako. \u201cWe create and maintain a positive culture and supportive environment for our Tech Support Team members. It\u2019s demanding work. We respect them all immensely and are grateful to our Eagle Eye Support Team members for all they do. And, we thank our valued resellers and SSI<\/em> for this award.\u201d<\/p>\n

SSI<\/em> is a leading physical security industry publication providing technology and business news to an audience of 90,000 executive, sales, and technical professionals who recommend, buy, and\/or install electronic security equipment.<\/p>\n","protected":false},"excerpt":{"rendered":"

Security Sales & Integration\u2019s audience chooses Eagle Eye Networks as the 2021 Gold \u2018Stellar Service\u2019 award winner for technical support<\/p>\n","protected":false},"featured_media":27411854,"template":"","meta":{"_acf_changed":false},"product_line":[213],"news_type":[246],"platform":[221,220],"access_control":[],"video_surveillance":[],"operations_administration":[],"class_list":["post-27411853","newsroom_item","type-newsroom_item","status-publish","has-post-thumbnail","hentry","product_line-video","news_type-press","platform-integrations","platform-video-management-system"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t