Brivo OnAir version 10.9.1 – Release Notes


Two-Factor Login Authentication

Activation and Configuration of Two-Factor Authentication

For additional security precautions, ACS WebService offers the option for two-factor authentication logins.
This feature, which must be activated by Brivo Technical Support, affects all administrators within an account. Once activated, when an administrator logs into the system, he or she will receive an email with a login token which they must use to complete the login process. This token, which is only valid for a limited time, will be sent to the email address on file with that administrator’s profile.

To set up Two-Factor Authentication
After Brivo Technical Support has enabled Two-Factor Authentication, log in to your account.
1. Go to the Administrator Name link on the top right of the page.
2. From the dropdown, click on the My Login link.
3. Click on the Change Two-Factor Method link. The Two Factor Authentication Setup page

Screen Shot 2014-10-01 at 3.40.52 PM

4. Select a Two-Factor Method from the dropdown menu. Currently, only e-mail is available.
5. Enter the e-mail address to which you want the token to be e-mailed.
6. Click on the Test button

Screen Shot 2014-10-01 at 3.42.19 PM

7. You should momentarily receive an e-mail with the token. Copy the token from the e-mail into
the token field and click Submit.

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8. The green Two-Factor Authentication Method approval message will appear.
9. Click on the Log In Again link to complete the process.

Screen Shot 2014-10-01 at 3.43.25 PM

10. The Administrator Login screen will now appear asking for your Administrator ID and Password. Once both are successfully entered, a second Administrator Login page will appear displaying your Administrator ID (which cannot be altered) and a blank Token field.

11.A new token will have been automatically generated and sent to your e-mail address. Enter this new token in the Token field and click Log In.

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12. Proceed with your normal activities.


  • Daily Summaries section currently located under Notifications has been moved and incorporated into the My Reports section.
  • Language selection functionality has been added to My Reports
  • Emailing options have been added to the Daily Summary Report.
  • Improvements to the Unused Credential Report now allows Administrators to specify a date range under which a credential is considered unused.


  • This release also resolves minor behind the scenes improvements to security as well as improving the overall user experience.
  • Viewing elevators now displays associated sites.
  • Password change confirmation message changed from red to green.
  • Assistant administrators now have greyed out icons for areas to which they do not have permissions.
  • Failed PIN numbers are not displayed in email notifications for failed access events.