Welcome to Brivo Customer Care

Our team of customer care representatives are dedicated to ensuring your satisfaction. Here you will find FAQ’s, product documents and a variety of support material designed to help you install and maintain Brivo’s access control and video solutions.


Frequently Asked Questions

Your one-stop resource for product-related questions.


Manuals & Guides

Downloadable resources such as specifications, processes and CAD drawings provide installation and maintenance guidance for your Brivo solutions.

Dealer Resources


Resources and tools supporting your business goals.

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Release Notes


Your resource for the latest updates on Brivo’s cloud and on-site technologies.

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Educational Videos

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How-to videos providing technical guidance on Brivo product configuration and maintenance.

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Card Calculator

Use this tool to calculate your access card information.