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November - December 2009 Welcome to The Brivo Brief, with news
about Brivo Online Access Control and tidbits about market
opportunities and staff members. If you received this as a forward
from a colleague, please contact your Brivo Regional Sales Manager and request to be added to the distribution
list, or register on our website. In this edition of
The Brivo Brief… |
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SaaS Talk Dealer
Corner Brivo
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SaaS Talk  Steve Van Till
is Brivo’s President and CEO. He serves on the Security Industry
Association’s Board of Directors and has been active in its
standards efforts. He is a frequent speaker at major industry events
including ISC West, TechSec Solutions, ESX, and IP User Group events
in both the US and the UK.
As we’ve seen throughout 2009, seemingly all areas of the business world have begun to embrace the Software as a Service model. With its launch of Apps.gov, an “online storefront for federal agencies to quickly browse and purchase cloud-based IT services, for productivity, collaboration, and efficiency,” (The White House Blog) the federal government has thrown its name into the “SaaS hat.” According to FedScoop!, “The federal government spends more than $75 billion annually on information technology.” Due to its size and security requirements, the government has been reluctant in the past to adopt the SaaS model—being rightfully cautious with its security measures. However, with the advent of Apps.gov, the government is opening up to SaaS and cloud computing. It sees the many features and benefits they both have to offer, including reducing cost, increasing flexibility, paying-as-you-go, etc. The same FedScoop! article goes on to say, “The federal government’s commitment to cloud computing signals to private industry that smart technology solutions are the future of government.” Another example of this commitment is USA.gov. The General Services Administration (GSA) “wanted to reduce costs and add scalability and flexibility to USA.gov in order to meet emerging citizen needs.” So what did it do? The GSA moved USA.gov to a SaaS-based model. Not only are updates now able to be done in one day (compared a possible six months), the GSA has saved taxpayers $1.7 million annually. (FedScoop!) More examples of GSA’s move to the cloud could be just around the corner. A poll recently conducted at FOSE, the largest Federal government information technology trade show in the U.S, shows that “the percentage of federal agencies using SaaS will double in one year.” (SaaS: Bailing out government IT) Why the increase? “The same poll found that 47% of agencies represented by FOSE 2009 attendees expect budget cuts due to the economy. SaaS and cloud technology are becoming the only economical way for the government to pursue some IT initiatives.” (SaaS: Bailing out government IT) As best stated in Jeffrey M. Kaplan’s article, these examples of the government’s movement into the SaaS world “don’t necessarily thrust government into the vanguard of the cloud computing and SaaS movement, but there is no question that these government initiatives are helping to fuel the growth of SaaS and cloud computing.” This is just the tip of the iceberg. As we’ve learned from 2009, SaaS continues to grow. And now, with the President’s initiative to “lower the cost of government operations while driving innovation within government” (The White House Blog), 2010 is sure to be another SaaS-filled year.
As always, we'd like to hear what you think. What other successful SaaS companies come to mind? How do they differentiate themselves from the pretenders?
Dealer Corner Market Spotlight - Property Management Property managers have special access control needs that are a perfect fit for Brivo’s ACS WebService™. For one thing, it fits their model of charging tenants for services--ACS WebService fees average out to just pennies per square inch. ACS WebService also provides multiple benefits that property managers love:
Brivo also now offers integration with Chamberlain’s ELITE Telephone Entry System; the Brivo ACS is the primary interface, providing a single point of data entry to improve productivity and cut costs. It’s an added bonus for a system that’s already just what Property Managers need! Read more about our Property Management solutions, and be sure to schedule demos for every property manager you find yourself in front of. Seeing is believing! Visit our Dealer Resources page for more.
Success Story - Osgoode Properties Osgoode Properties, located in the Canadian capital, Ottawa, has installed Brivo ACS WebService™ in a number of its buildings around the city. To date, Osgoode Properties has installed ACS WebService in nine buildings covering 75 doors and managing access for 3,600 users, the majority of whom are residential users but include some commercial tenants as well. Double Vision introduced the Brivo technology to Osgoode and is overseeing the ongoing installation of this advanced, IP-based access control system. Prior to installing Brivo, Osgoode struggled with three or four different access control software programs—each loaded onto a dedicated computer. The company experienced frequent hard drive crashes resulting in lost data and the need for manual data back-up procedures that were sometimes forgotten. These system shortcomings meant tenants could not be properly serviced and Osgoode was wasting valuable time and money for access control that was not doing the job. Less than one week after Double Vision’s Carlo Di Leo provided Osgoode management with a demonstration of Brivo ACS WebService, the company began to install Brivo. Osgoode uses the Brivo system to full capacity, particularly leveraging the ACS WebService’s tiered administration feature. Osgoode continues to roll out the Brivo system, with plans to eventually cover 15-18 of their buildings and more than 100 total doors. For more about this, and other Brivo success stories, visit our news page.
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Brivo Bits Self Service Password Reset Headlines ACS WebService 10.0 With the recent release of ACS WebService 10.0, ACS WebService customers now have the ability to reset their own passwords by answering their previously established security question. If the question and answer are unknown, administrators will be able to update the information in the Account tab under the Password link. Other significant 10.0 release features include:
Learn more by reading the release notes or the new manual, both available on our Administrator's Manuals Web page.
Brivo’s Ongoing Rollout of OVR WebService™ Relies on Comprehensive Solution from Dell Launched in April 2009, OVR WebService—an integrated, online video recorder (OVR) that streams IP video from customer locations to a secure Web hosting facility—is major new addition to Brivo’s award-winning ACS WebService.
Dell’s approach to the design, build, and deployment was intuitive and seamless; and both companies worked together in all aspects of the process including demonstrations to validate each component of the solution.
Learn more about the Brivo/Dell collaboration.
The 5 Cs of Security as a Service Physical and logical security is among the top priorities for most organizations today. Having a sound risk management plan for security is as basic as having a sales and financial strategy. However, security seldom contributes to the bottom line and as such Chief Security Officers (CSOs) and Chief Information Officers (CIOs) must find ways to ensure they contribute as much as possible while consuming the fewest resources possible. To understand the potential impact of Security as a Service, we offer a whitepaper that explores the 5 Cs—the five areas that are of strategic importance to all organizations
For the complete document, download The Five Cs of Security as a Service whitepaper.
Employee News Brivo welcomes Chris Valas as the new Vice President of Engineering. Valas brings over 25 years experience in software development, operations, and management—including numerous successes in product development and scaling engineering capacity for mid-stage ventures. Valas was most recently Vice President of Technology at EKO Systems, a healthcare information technology developer. He has also held executive leadership roles at a variety of privately held software companies. Brivo is also very pleased to welcome Dan Cosgrove as the new Regional Sales Manager for our North Central Region. Dan comes to Brivo with over 10 years of experience in the security industry—most recently from Red Hawk Security in Chicago—and will be applying his knowledge to help you in all of your access control applications. Based in Chicago, IL, Dan will soon be making his rounds of the region, which includes MI, IN, WI, IL, MN, IA, ND, SD, NE, OH, and KY. Welcome aboard Chris and Dan!
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TechTalk Wondering how to make sure your Brivo OnSite ACS5000-S or OnSite SE/XE™ system is constantly updated with the current time? Both OnSite ACS5000-S and OnSite SE/XE systems will attempt to connect to an NTP (Network Time Protocol) server over the internet upon power up. If the outbound communication to the Internet is not connected or blocked, you will need to have your IT manager set up a path to an NTP server address that is accessible from the OnSite controller system. The NTP server address setting is entered in the Date and Time screen located in the system section of the interface. Once your system is successfully mapped to an NTP server, it will synchronize its internal clock in order to stay on perfect time and will synchronize the internal clocks in the controllers. Visit our FAQs for more.
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Upcoming Events TechSec
2010 IP-in-Action LIVE
Los Angeles ISC West
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Call Your Brivo Regional Sales Manager for Anything You Need! Your Brivo Regional Sales Managers are eager to help your team identify, engage, and close Brivo opportunities. They are also available to help train your sales and installation staff. Their contact information is listed below. West Director of Business Development,
West Northwest (MT, WY, CO, ID, UT, WA, OR,
Northern CA, AK) Southwest (NM, AZ, NV, Southern CA, HI)
North Central (MI, IN, WI, IL, MN, IA, ND,
SD, NE, OH, KY) South Central (MO, AR, LA, OK, KS, TX)
East Director of Business Development,
East Northeast (ME, VT, NH, MA, RI, CT, NY, NJ,
PA, WV, VA, DE, MD, DC) Southeast (MS, AL, NC, SC, GA, FL,
TN) International and Canada Brivo Inside Sales Randy Rolin JoAnn Dillard
Brivo Systems LLC | 4330 East West Highway, Suite 250 | Bethesda, MD 20814 1-866-692-7486 | demo@brivo.com
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