September - October 2009

Welcome to The Brivo Brief, with news about Brivo Online Access Control and tidbits about market opportunities and staff members. If you received this as a forward from a colleague, please contact your Brivo Regional Sales Manager and request to be added to the distribution list, or register on our website. In this edition of The Brivo Brief…


SaaS Talk

Dealer Corner
- Market Spotlight - Residential Real Estate
Success Story - The RADCO Companies

Brivo Bits 
- Brivo Announces AppStack and Program's Founding Partners
- Brivo Dealers: Take Advantage of Heath/Zenith's Security Lighting Promotion
- Partnership with Timeware Inc. brings Time & Attendance to Brivo Solutions
- Time's Running Out on Brivo's OVR WebService Promo
- Brivo Wins Security Innovation Award for Second Year in a Row

- Employee News

TechTalk

Upcoming Events


SaaS Talk 
Steve Van Till is Brivo’s President and CEO. He serves on the Security Industry Association’s Board of Directors and has been active in its standards efforts. He is a frequent speaker at major industry events including ISC West, TechSec Solutions, ESX, and IP User Group events in both the US and the UK.

I recently came across a list of the “Top 25 Most Popular SaaS Companies,” released by SaaS Directory. According to their site, the ever-changing list is decided by the “number of votes a company receives and the amount of times their profile page has been viewed each month.” This got me to wonder, if there’s a way to determine the most popular SaaS companies, even if through simple voting, there must be some sort of outline to consider what makes a successful SaaS company. A few noteworthy articles, which I’ve highlighted below, help explain that successful SaaS companies must 1) learn how to avoid commonly made SaaS mistakes and 2) be able to distinguish themselves as contenders amongst pretenders.

In a recent Datamation article by Abraham Sultan, “How to Fail Miserably as a SaaS Company,” Sultan explains how some “SaaS” companies incorrectly label themselves as SaaS, when in fact they are SoSaaS, or “Same Old Software as a Service.” Sultan says that properly delivering Software-as-a-Service “requires fundamental changes in the way software is written and the way business is run. Simply ‘putting the application in the cloud’ is not going to cut it.”

In order to reach success as a SaaS company, Sultan details a list of mistakes that must be avoided. These include:

  • Misunderstanding what’s happening to your business—“Understand that the culture of the company needs to change. The ongoing operational burden of the application is now your responsibility.”
  • Avoid keeping pace with change—“Customers are expecting the software to be updated frequently and to stay on top of current trends both in your industry as well as with general environmental events.”
  • Prevent adoption—“It's critical that your customers can start using your application with minimal to no friction at all.”
  • Be unreliable—“Understand what will really impacts the reliability of your application. Architecture, infrastructure, support mechanisms, and service providers all play a critical role in your reliability and therefore your success.”

Now that we have commonly made SaaS-mistakes in order, we need to be able to separate the “best from the rest.” In “SaaS Vendors: Not All Created Equal,” Andre Yee of ebiz details three primary categories most SaaS companies fall under.

  • Newbies—“SaaS vendors that have just appeared on the scene in the past couple of years. They haven't been battle tested on scale, reliability, or security.”
  • Pretenders—“After dragging their heels, they have given in to the fact that cloud computing isn't just a fad and they've "reinvented" themselves as a cloud based application provider.”
  • Innovative Leaders—“SaaS vendors that have been there, done that, and continue to push the envelope. They've solved the challenging issues related to gaining scale and reliability. They address security comprehensively and are SAS 70 Level II audited. They continue to innovate.”

As you see, becoming a successful SaaS company is not an overnight process. 2009 marks 10 years of Brivo making SaaS security management simple for thousand of users around the world. We know which mistakes to avoid, and look forward to continuing to be an Innovative Leader in access control.

As always, we'd like to hear what you think. What other successful SaaS companies come to mind? How do they differentiate themselves from the pretenders?

 

 


Dealer Corner

Market Spotlight - Residential Real Estate

Access control needs of municipalities and utilities can be a challenge for traditional electronic access control solutions. Multiple buildings may be difficult to administer centrally and restricted areas within buildings add a layer of complexity. Even an access control system's lifecycle can be a burden: when a system becomes obsolete and a large capital expenditure is needed to replace it—is there a budget available? Brivo's ACS WebService™ solves the problem

  • Administration from any computer with Internet access—increase operational efficiency with the ability to access your account from any computer with a Web browser—anywhere in the world, at anytime!
  • Telephone entry management—once installed, the Brivo system is regularly polled for up-to-date resident telephone numbers, thus ensuring that the facility is both easier to manage and significantly more secure.
  • Crisis reporting and monitoring—email and text message notifications alert owners of system events such as propped doors or invalid access attempts.
  • Online video and DVR integration—view live and event-related video with
    OVR WebService™ or an integrated DVR.
  • Facility lockdownadministrators can remove access privileges and lock down doors at a moment's notice in the event of an emergency.

Visit our Brivo solutions page to see how our award-winning security management solutions span diverse industries and can be tailored to your unique security needs.


Success Story - The RADCO Companies

The RADCO Companies, an Atlanta-based, coast-to-coast developer specializing in complicated real estate transactions, has deployed Brivo ACS WebService™ at The Met at Warner Center in Woodland Hills, CA, to manage the residential complex’s access control, telephone entry and visitor management systems, and video surveillance. Gemini Security is the integrator on this large project.

Prior to installing Brivo, one of the biggest concerns owners expressed was the outdated security and lack of an access control system for its 17 three-story buildings—each with 69 to 179 units per building and a total of six tennis courts, four pools, a fitness center, spa, and a 24-hour guard presence.

The Brivo ACS WebService system
manages all main entry doors, elevators, and the road entrances to the property.
At the guardhouse, automobile entry is monitored through the integrated
access control and video, with resident information displaying on the screen
upon card swipe. Residents have access
to the property and the common areas
and amenities, but only to their
residential building; they may not
access other resident buildings.
Separate access control groups have
also been created for RADCO staff, service providers, the security guards, and to control access to various amenities—each group with different members, access privileges, and times.

The Met represents the best of what Brivo offers for such large installations—management for more than 100 doors, 16 telephone entry systems, a visitor management system at the gatehouse, multiple cameras at entry/exit points, and more than 2,300 resident user records with plans to grow up to 5,000.

For more about this, and other Brivo success stories, visit our news page.

 


Brivo Bits

Brivo Announces AppStack and Program's Founding Partners

At this year’s ASIS International expo in Anaheim, Brivo announced its rich new offering of complementary security applications, the Brivo AppStack, a menu of offerings that enable integrators to create just the right security management solution for each of their ACS WebService™ customers. All of Brivo’s ACS WebService customers can take advantage of the AppStack’s resources, applications, and integrated products, which include software offerings from Brivo and industry-leading partners Axis Communications, HID Global, Dedicated Micros, Pelco, Speco Technologies, Samsung Electronics, EasyLobby, Timeware Inc., EZ Facility.com Inc., and Ultra Electronics.


AppStack’s complementary services share data and tightly bound processes with Brivo’s core hosted access control application, and range from video integration and ID badging to workforce management and parking reservation allocation. Customers can choose one or multiple software additions to their security management system and manage them all via the Brivo Web-hosted interface.


To learn more about the offerings that make up the AppStack and how you can help your customers craft their own Security Management System, contact your Brivo Regional Sales Manager.


Brivo Dealers: Take Advantage of Heath/Zenith’s Security Lighting Promotion! 

As experts in exterior security lighting for over half a century, HeathCo prides itself on enhanced exterior entry/exit locations for companies exploring added security and safety in entry areas. And with the broadest selection of security and motion lighting products in the marketplace, HeathCo offers function and design to meet the needs of each and every customer.

HeathCo security lighting is environmentally friendly and conforms to Energy Star requirements—helping customers save money and energy. Products include DualBrite®, an energy saving two-level lighting operating at half power until motion is detected; and CreepZone ™, a patented technology that eliminates dead zones in motion detection areas.

Heath/Zenith is now offering a 10% discount on a group of selected models for Brivo customers. Click here to learn more about this promotion, or visit
http://www.mmsend1.com/ls.cfm?r=199965877&sid=7734268&m=846921&u=Brivo&s=http://www.heath-zenith.com for more about the Heath/Zenith product line.


Partnership with Timeware Inc. brings Time & Attendance to Brivo Solutions

The Brivo-Timeware partnership features integration between payroll and access control systems, allowing for a real-time synchronization of data, such as terminated employees and new hires. The result? A mitigation of risk by controlling real-time access to facilities and by lowering management costs.


Timeware’s powerful and easy-to-use products allow users to manage everything from HR administration and scheduling, to attendance and payroll processing services such as ADP. Combined with Brivo’s award-winning solutions, administrators can now utilize a single user interface to manage both systems, reducing data errors.


The integration is an ideal choice for current Brivo customers who need a time and attendance management solution, and for organizations that are looking for an integrated time and attendance management and access control solution.


Time's Running Out on Brivo's OVR WebService™ Promo

Brivo is now offering two OVR WebService promotional packages for Authorized Brivo Dealers to share with their customers. This limited-time offer includes special pricing on annual OVR subscriptions, as well as valuable packages available only through your Brivo Regional Sales Manager.


OVR WebService is a perfect solution for educational facilities, small sites, organizations with multiple locations, and retail areas with limited staff presence. Eliminate the DVR--and still have the ability to view live and event-based video on-site or remotely.


OVR is the ONLY way for your ACS WebService™ customers to add easy, affordable Web-hosted video that's fully integrated with their access control system!


Learn more about OVR WebService or contact your Regional Sales Manager now to get the details on this valuable offer!


Brivo Wins Security Innovation Award for Second Year in a Row

At this year’s ASIS, the 2009 Security Innovation Awards from Security Technology Executive (STE) magazine, recognized the most innovative security applications and installations contributed by security industry
vendors and integrators.

After placing 1st in 2008 for its Dunkin’ Donuts installation, Brivo Systems took this year’s
Bronze Medal for its Grubb Ventures project.
All the winners including the 2009 Gold Medal winner, Lenel, were chosen by a panel of eight security industry experts, including STE editor-in-chief Steve Lasky. This year’s Silver Medal went to TimeSight Systems, for its Technicolor Inc. submission.


Employee News

Brivo welcomes Dan Abernathy as the new Director of Business Development for the East. In his role, Abernathy will manage the Northeast, Southeast, and Canadian sales regions along with overseeing the growth of Government business. Abernathy is a proven sales and business development leader with a track record of driving growth and creating long term business partnerships.

Abernathy is active in the technology and marketing communities as a member of the Northern Virginia Technology Council and as student advisor for George Mason University and Northern Virginia Community College.

 


TechTalk

November 1, 2009, marks the end of Daylight Savings Time and many often wonder how this affects their Brivo equipment. Here are some things you need to know:

ACS WebService control panels (ACS3000, ACS4000-E/W, ACS5000-E, ACS5000-W/G) require no modifications.

ACSOnSite control panels (ACS5000-S) must be running firmware version 1.04 or later. More information on ACS OnSite firmware updates are available on our Manuals & Downloads page.

The following DVRs need updated firmware to comply:
Dedicated Micros DVRs
1. Access the Technical Bulletin on the Dedicated Micros website—http://www.mmsend1.com/ls.cfm?r=199965877&sid=7740961&m=846921&u=Brivo&s=http://www.dedicatedmicrosus.com/.
2. Password protected video will need to be disabled—pending an upcoming version of the firmware to resolve an existing conflict.

Speco Technologies DVRs—please visit http://www.mmsend1.com/ls.cfm?r=199965877&sid=7740962&m=846921&u=Brivo&s=http://www.specotech.com to see the upgrade instructions for more information.

Visit our FAQs for more.

 


Upcoming Events

Security Canada Central
Toronto Congress Center
Toronto, ON Canada
October 21-22, 2009

IP-in-Action LIVE Atlanta
AMA Atlanta Executive Conference Center
Atlanta, GA
November 18, 2009

 


Call Your Brivo Regional Sales Manager for Anything You Need!

Your Brivo Regional Sales Managers are eager to help your team identify, engage, and close Brivo opportunities. They are also available to help train your sales and installation staff. Their contact information is listed below.

Northwest (MT, WY, CO, ID, UT, WA, OR, Northern CA, AK)
Paul Thayer
paul.thayer@brivo.com | 240.676.5312

Southwest (NM, AZ, NV, Southern CA, HI)
James McQuade
james.mcquade@brivo.com | 240.620.3809

North Central (MI, IN, WI, IL, MN, IA, ND, SD, NE, OH, KY)
Bill Ellifson
bill.ellifson@brivo.com | 240.678.7349

South Central (MO, AR, LA, OK, KS, TX)
Bob Mounter
bob.mounter@brivo.com | 240.678.5607

Northeast (ME, VT, NH, MA, RI, CT, NY, NJ, PA, WV, VA, DE, MD, DC)
Michael McCleaf
michael.mccleaf@brivo.com | 301.664.5267

Southeast (MS, AL, NC, SC, GA, FL, TN)
Ethan Lewis
ethan.lewis@brivo.com | 240-281-6880

International and Canada
Shawn Gore
shawn.gore@brivo.com | 647.880.4992

Brivo Inside Sales
Randy Rolin
sales@brivo.com | 866.692.7486, option 1

Brivo Inside Sales
JoAnn Dillard
sales@brivo.com | 866.692.7486, option 1



Brivo Systems LLC | 4330 East West Highway, Suite 250 | Bethesda, MD 20814 

1-866-692-7486 | demo@brivo.com


 


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