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January - February 2009 Welcome
to The Brivo Brief, with news about Brivo Online Access Control and
tidbits about market opportunities and staff members. If you
received this as a forward from a colleague, please contact your Brivo
Regional Sales Manager and request to be added to the
distribution list. In this edition of The Brivo Brief…
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SaaS Talk Dealer
Corner Brivo
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SaaS Talk  Steve Van Till is Brivo’s
President and CEO. He serves on the Security Industry Association’s
Board of Directors and has been active in its standards efforts. He
is a frequent speaker at major industry events including ISC West,
TechSec Solutions, ESX, and IP User Group events in both the US and
the UK.
Due to its scalability, companies both large and small have begun to move to the Software-as-a-Service (SaaS) model—and they’re seeing results. A recent Forrester Research study found that SaaS vendors posted 40%+ growth rates in the past two quarters "during a period when most on-premise vendors delivered disappointing year-over-year quarterly reductions in new license revenue." With the scalability SaaS provides, companies no longer have to guess how much capacity they need or determine where they should store their information. What’s more, it’s not just small businesses seeing the value of SaaS; some of the biggest companies are getting into the mix. Our last Brivo Brief discussed how Microsoft, the largest source of desktop applications, has implemented the SaaS model for its Azure services. Now, another industry icon is doing the same. General Electrics, the international conglomerate with more than 325,000 employees, recently began using an outsourced SaaS system from Aravo Solutions to manage information for about 500,000 of its suppliers. An article in The Wall Street Journal, “Big Companies Want Software that Works” (November 6, 2008), discussed how GE chose its new online system after focusing more on quality of the service itself, and not on how it would be delivered—more evidence that with its scalability, SaaS is no longer pigeonholed as only a small businesses solution. Much like Microsoft and GE’s SaaS systems, the Brivo ACS WebService™ also offers hassle-free scalability with an unlimited number of accounts. The investment to get started is much lower than traditional systems, and unlike the large capital expenditures that bring unwelcome surprises when hardware needs to be upgraded, a SaaS-based system spreads payments out to more manageable and predictable ongoing operating expenses. In the current climate, your customers are more concerned about their expenses than ever, and a SaaS-based system like ACS WebService represents a wise choice for them. Brivo isn’t the only company watching the remarkable growth of Software-as-as-Service. The January 26, 2009 MarketWatch article, “Software as a Service Market Will Expand Rather than Contract Despite the Economic Crisis, IDC Finds,” reported that the current economic downturn will increase the demand for the SaaS model. The article stated, “[industry analyst] IDC has increased its SaaS growth projection for 2009 from 36% growth to 42% growth over 2008.” As always, we’d like to hear what you think. Is your own company using Software-as-a-Service applications? Are your customers asking for the SaaS option? Is 2009 the Year of SaaS?
Dealer Corner Education institutions must protect students without hampering their movement and creating a prison-like school. The right access control system gives school administrators the flexibility to implement their own unique plans for access and maintains its integrity across departments, school years, and facilities. Brivo's access control systems let administrators accomplish this and more, with:
Schools have enough to keep them busy; access control shouldn't be one of them. Brivo's system gives school officials the flexibility and control they need at a price that fits nearly any budget. Learn more about Brivo's solutions for Education.
Success Story - Midland Borough
Schools Midland Borough Schools in Midland, PA, is a district that chose a Web-hosted system for their multiple buildings. Prior to installing Brivo, Midland’s classroom doors opened to the outside, and the back and loading dock doors were unlocked most times. “There was basically access to the whole building,” said Kim Kaiser, Dean of Students/Safety and Security. Over time and as other school districts confronted security threats, Midland Borough knew things had to change. ADT’s Ray Diesch introduced Kaiser to the Brivo Online Access Control System, and now the school’s front, back, loading dock, and teacher access doors are secured and monitored by Brivo ACS. Staff and teachers with access cards have easy access, but visitors must enter the school through a single point of entry which is also under video surveillance. Like Brivo’s other offerings, ACS WebService™ can also send notifications to cell phones or email based on events like doors that have been forced open, or to notify when a delivery has been made.Kaiser needed minimal training to get up and running. Students know what doors they can enter and that certain doors are monitored at all times. “Our faculty and staff and students feel a whole lot safer,” Kaiser concluded. |
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Brivo Bits Take Advantage of ACS WebService™ User Online Training Brivo Systems now provides online user training as a professional service. The new course is designed to give Brivo dealers the ability to offer complete “hands-on” system administration training for all users of a newly installed ACS WebService system.
Upon request by an Authorized Brivo Dealer, a Brivo representative coordinates and hosts a one hour webinar session, during which students—new ACS WebService administrators—log into their new account are guided through system administration activities specific to their needs and new system. A question and answer session completes the session, allowing the new system administrators to ask Brivo and their dealer any remaining questions they might have.
Only Authorized Brivo Dealers can request the training. After a new ACS WebService account has been set up, dealers can make the request by visiting the Professional Services page and clicking on “Request Professional Services” or by contacting your Regional Sales Manager directly.
Version 8.0 of ACS WebService is now available! ACS WebService, Brivo's Web-hosted access control solution, does not require software to be installed, and can be administered over the Web from virtually any browser, anywhere.
The new 8.0 version includes a fully upgraded badging interface. Drag-and-drop technology lets users select text and images fields, placing them on a blank palette and moving and resizing them as desired. In addition, date and time formats are now displayed according to the browser's country of origin, continuing our support of International customers. Learn more about the 8.0 release now!
Brivo's Going Beyond Access Control at ISC West!
Tune in to Brivo at ISC West (booth #20077) to see what’s new! Seeing is believing, so take a few minutes for a short demo of our latest offerings. You’ll get chance to win one of three great prizes—bring a colleague and increase your odds!
Not heading to ISC West? Be sure to visit www.brivo.com in early April and do a demo from the comfort of your own office!
Keep your mouse ready to visit the new brivo.com, which will launch in time for ISC West. It’s time for an update—Brivo has grown and we provide a LOT of information on the website! We’re making things easier to find and incorporating suggestions we received from dealers in recent surveys. Be sure to check in—stop by the Brivo booth at ISC West for a first look, or make a note to visit www.brivo.com at the beginning of April! |
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TechTalk Trying to activate your ACS5000 wireless panel? Before calling Brivo Technical Support, what information will you need to have on-hand? 1. CP number of the ACS5000 wireless
panel Visit our FAQs for the correct process and much more! |
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Employee News Every year, Brivo recognizes one employee with the coveted Brivo Bravo award, which recognizes exemplary customer service and achievement. The 2008 recipient is Brivo’s Accounting Assistant, Peter Novick. Peter always goes above and beyond to help customers, whether the question is about sales orders, bill payment, and even technical questions. As one of our dealers put it, “Peter is always extremely helpful and so friendly every time we have called.” Brivo also welcomed two new employees recently. If you’re calling in to Brivo, you may speak to Krystal, our new Operations Administer. Krystal is originally from Clarksville, MD, and has a Bachelor’s in Business Administration from Pacific Union College in California. Lucky for us, Krystal decided to come back East! Patrick is our new Marketing Communications Manager, bringing to Brivo a Master’s in Public Relations from Rowan University in New Jersey. Patrick will be taking on the Brivo Brief as well as all Brivo literature. We’re hoping that you all have stories to share with him soon! |
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Upcoming Events
ISC West
2009 National School Board
Association's 69th Annual Conference
School Building
Expo International
Association of Campus Law Enforcement Administrators
(IACLEA) |
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Call Your Brivo Regional Sales Manager for Anything You Need! Your Brivo Regional Sales Managers are eager to help your team identify, engage, and close Brivo opportunities. They are also available to help train your sales and installation staff. Their contact information is listed below Paul Thayer - Northwest (Northern California, Oregon, Washington, Utah,
Wyoming, Montana, Idaho, and Colorado) James
McQuade - Southwest (Southern California, Nevada, Arizona, and New
Mexico) Bill Ellifson – Midwest
(Illinois, Iowa, Nebraska, North & South Dakota, Minnesota,
Michigan, Indiana, and Wisconsin) Mitch Brown - Central
(Ohio, Kentucky, Tennessee, West Virginia, Western
Pennsylvania) Landon Hunsucker - Southeast (Mississippi, Georgia, Florida, South Carolina, and Alabama) landon.hunsucker@brivo.com | 240.676.8681 Paul Kercher – Northeast (Maine, New Hampshire, Connecticut, Vermont, Rhode
Island, Massachusetts, New York, New Jersey, Eastern Pennsylvania,
and New Jersey) JF Champagne - Canada Shawn Gore – International Randy Rolin - Brivo Inside Sales Eleni Manoloudis - Brivo Inside Sales JoAnn Dillard -
Brivo Inside Sales Brivo Systems, LLC | 4330 East West Highway, Suite 250 | Bethesda, MD 20814 1-866-692-7486 | http://www.magnetmail.net/actions/mailtsales@brivo.com
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